Frequently Asked Questions: FAQ's


Q: Shipping - How long does it take to receive my Core Air System?
A: Your Core Air System will be shipped within 3-5 business days via standard shipping.
Q: Warranty - What is the warranty on my Core Air System?
A: Core Air Systems have a life-span of 12 years. However, in the case of a manufacturer's defect, we will replace your air system for up to 3 years from the date of purchase.
Q: Technology - What is Bipolar Ionization?
A: Bipolar Ionization is a natural process that utilizes UV radiation from the sun. Bipolar Ionization continuously cleans outdoor air. It’s the reason that the air on top of a mountain is so fresh and pure!
Q: Science - That's how does it work?
A: Bipolar Ionization occurs when positive and negative ions from the sun attach to harmful airborne particles. Once attached, the ions cause a chemical reaction. This causes the particles to break down, rendering them harmless.
Q: Safety - Is it safe for my home?
Yes. Core Air Systems products utilize Needlepoint Bipolar Ionization (the only ionization technology that is UL 2998 certified to produce no ozone or other harmful by-products.)
Q: Testing - What testing has been done on Core Air Systems?
A: Core Air Systems products have been tested by several independent laboratories to validate our efficacy at particle reduction, bacteria kill rates, ozone avoidance, VOC reduction, and smoke particulate removal. In a recent third party test, Core Air Systems were proven to kill 99% airborne and 80% surface-living Coronavirus in 10 minutes.